Pricing · USD, per venue
Our nightlife reputation management pricing is a monthly fee per venue, in US dollars, lower when you commit to a set term. There are no setup fees and no charges per review, per reply or per removal.
Save 10%
For a single venue getting started.
$900 a month per venue, 3-month term
Flexible monthly $1,000
Save 20% · Most chosen
For venues with reviews and mentions every week.
$1,720 a month per venue, 6-month term
Flexible monthly $2,150
Save 25%
For venues after an incident, or groups that want cover in place.
$2,625 a month per venue, 12-month term
Flexible monthly $3,500
Prices per venue per month. Groups of three or more venues get a combined quote. Sales tax, where owed, is itemized on the quote you sign.
Published pricing guides give these typical monthly costs for reputation work in the US.
| Option | Typical monthly cost |
|---|---|
| Review software on its own | About $75 to $449 a month, depending on the tool and tier |
| Small-business reputation management | About $500 to $2,500 a month |
| Mid-sized businesses | About $2,500 to $10,000 a month |
Software alerts you and helps you reply; it does not write the replies or decide what to report. Our packages sit in the small-business range and include that judgment. What each package covers is set out on review management, brand monitoring and recovery.
Each of these either breaks platform rules or the FTC's review rule, and each puts the venue's listing at risk. See nightlife reputation management.
| Package | A normal month |
|---|---|
| Watch | Every review answered on the main platforms, a weekly report, and policy-breaking reviews reported |
| Reply | Everything in Watch, plus monitoring of social posts, forums and AI answers, alert levels and a monthly call |
| Recovery | Everything in Reply, plus an incident plan, holding statements, press support and daily monitoring during incidents |
Watch suits a single venue that mainly needs reviews answered well and on time. Reply suits busy venues where guests talk on social platforms and forums as much as on Google. Recovery suits venues dealing with an incident, or groups that want a plan in place before one happens. The free review usually makes the choice obvious, and if Watch covers what you need, that is what we will suggest.
Fees are set per venue for each month, in US dollars, and fixed in your agreement. Flexible terms renew monthly and finish at the end of the month in which either side gives notice; either of us may also close the arrangement by writing a month ahead. The terms hold the exact wording.
Groups with three or more venues get a combined quote that reflects shared reporting and one escalation route for the whole group, while each venue keeps its own voice in replies and its own manager for approvals.
Some venues close or slow down for part of the year. On flexible terms, the package can pause with notice and restart before the busy season.
Guest asksIs there a discount for several venues?
Venue repliesYes. Groups of three or more venues get a combined quote, because much of the work, like reply guidelines and monitoring setup, is shared.
Guest asksDo we need review software as well?
Venue repliesNot necessarily. We work with the tools you already have, and platforms like Google and Yelp let you reply directly. If software would help, we will say which kind and why.
Guest asksWhy not pay per review removed?
Venue repliesBecause it rewards the wrong thing. Only reviews that break platform rules can be removed, and pricing per removal can push agencies toward false reports.
Guest asksCan we start with Recovery and move down later?
Venue repliesYes. A venue can start with Recovery after an incident and move to Reply once things settle. Changes happen at the end of a term or month.
End of shift
The reputation review is free. Tell us your venue and where guests leave reviews, and we reply with what stands out, what needs an answer, and what to leave alone.
Request a reputation review